Contact » Returns Returns The Soggy Doggy wants you to be completely satisfied with your pet supplies and our service. If you would like to return an item please fill out the form below and we will contact you within 48 business hours. Returns can be brought back to the store with receipt or we can schedule to pick up items at the original place of delivery. Once the product has been returned we will issue a refund within 48 business hours. Full name E-Mail Address Phone Number Delivery Option Deliver to Local Home/Office Pickup at Kent Pickup at Normandy Park Pickup at University Place Pickup at Federal Way Message We don't use your info for anything but our own records. Request an Appointment Choose Appointment Location Federal Way Kent Normandy Park University Place Self-service grooming and Full Service Grooming require an appointment. Self-service wash is first-come first-serve.